FREQUENTLY ASKED
QUESTIONS

The Pro Line is exclusive to licensed aesthetic professionals with an active DermaSwiss Professional account. This ensures our professional-grade formulations are used correctly and by those trained to apply them.

You can request access through our website by submitting your professional license and practice information. Once verified, you’ll receive login credentials to browse and purchase from the Pro catalog.

The Retail Line is designed to be recommended and guided by a professional, so purchases are managed through your DermaSwiss account for your clients — keeping the treatment-to-home experience connected to your care.

Verification is typically completed within a few business days once your license and information are submitted.

Visit the Monthly Calendar tab on our website to see all Tour dates, Stage sessions at upcoming congresses, and Academy training by city.

Yes — most Tour, Stage, and Academy sessions require advance registration because seating is limited. You’ll find the registration link directly on each published event.

No — you can explore our brand, products, and educational offerings without logging in. An account is only required to purchase Pro Line products or register for certain educational sessions.

Our support team is available to help with login or account issues — you can reach out through the contact section of the website for assistance.